Privacy Policy

SwimVanta
📍 2340 Place Neptune, Brossard, QC J4Y 1R4
📞 450-888-8969
📧 info@swimvanta.shop

Last Updated: October 2025

1. Introduction

At SwimVanta, your privacy is our top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website www.swimvanta.shop.

By accessing our site or purchasing from us, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal and non-personal information to ensure smooth service and communication. This includes:

a. Personal Information

When you make a purchase, register, or contact us, we may collect:

Full Name
Email Address
Billing and Shipping Address
Phone Number
Payment Details (processed securely through third-party gateways)

b. Non-Personal Information

We automatically collect information such as:

Browser type and version
Device information
IP address and geographic location
Pages visited and time spent on our website

This data helps us improve our services and website performance.

3. How We Use Your Information

Your information is used for:

Processing and fulfilling your orders
Sending order confirmations and shipping updates
Responding to customer service requests
Improving website functionality and user experience
Sending marketing emails (only with your consent)
Preventing fraud and maintaining website security

4. Payment Information

All payment transactions are processed securely through trusted gateways such as Stripe, PayPal, Apple Pay, or Google Pay.
We do not store or have direct access to your credit/debit card details.

All transactions are encrypted and compliant with PCI DSS (Payment Card Industry Data Security Standard).

5. Cookies and Tracking

Our website uses cookies to:

Enhance your shopping experience
Remember your cart and preferences
Analyze site traffic and performance

You can manage or disable cookies through your browser settings, but doing so may affect some site features.

6. Sharing of Information

We value your trust and never sell your data. We only share limited information with:

Service Providers: For payment processing, shipping, and email delivery
Legal Authorities: If required to comply with applicable laws or prevent fraud

All partners and service providers are required to handle your data securely and in compliance with privacy standards.

7. Data Retention

We retain your personal information only as long as necessary:

To fulfill your order
To comply with legal or tax obligations
To resolve disputes or enforce agreements

Once no longer needed, your data is securely deleted.

8. Your Rights

Depending on your location, you have the right to:

Access and request a copy of your personal data
Request correction of inaccurate information
Request deletion (“Right to be Forgotten”)
Withdraw consent for marketing at any time

To exercise your rights, contact us at info@swimvanta.shop.

9. Data Security

We employ industry-standard security measures such as:

SSL encryption for data transmission
Secure servers and firewalls
Limited internal access to sensitive data

While we take all reasonable precautions, no system is completely immune to breaches. In the unlikely event of a data incident, we will notify affected users promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website signifies acceptance of any changes.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: